This privacy statement explains how we (Alpaca Merchant) collect information from you via the Website or in any manner expressly described in this privacy statement and how this information is then used. When you provide us with your personal data in the manner described, you consent to the processing of all such personal data as set out in the privacy statement. Please read this privacy text carefully and revisit the page from time-to-time to review and understand any changes that we may have made since your last online visit. If you have any questions or comments about how we retain your personal information, please by all means contact us.

The Information Alpaca Merchant Collect During Customer Registration

When you create a customer account with us, you (or the person registering for you) must tell us :

• your full name;
• your sex;
• your date of birth;
• your address;
• your employment status;
• where you heard about us.

We may also request other information including your title, middle name, telephone number and e-mail address, but you don't have to give us these details (except that you must provide us with an e-mail address and telephone number). Following registration via the Website, we, or our approved trading providers, may request additional personal data from you in order to further support your proof of identity. You do not have to provide this information. When you create a new account, we will give you a user name and ask you for a password. You must also verify your registration for security purposes.

Sensitive Personal Data

When you register as a customer, you do not have to provide us with sensitive personal information. Where we invite you to provide such information, we will ask you to consent to our proposed uses of such data.

Keeping You Informed

Alpaca Merchant, and our approved trading providers, will use your information to send you regular updates about :

• our services and materials;
• additions to the Website; and
• specific activities such as our newsletter and relevant product competitions.

Protecting Your Personal Information

As a registered data controller, we are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. Your account is password protected and all information including your password is on a secure server. All parties with access to your information are subject to strict confidentiality obligations.

Even though Alpaca Merchant take appropriate and necessary technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you agree therefore by doing so to use the Website at your own risk.

Please read and understand the Conditions of Use on this Website for our policy on purging e-mails. The conditions tell you when we may close your account and delete all your records, files and information.

Storing Your Personal Data

We keep personal data :

• for as long as is necessary to fulfill the purposes we collected it for;
• as required by law; or
• to enforce or defend legal claims.

Cookies

Cookies are small text files which are sent to your browser by a Web server and stored on your personal computer's hard disk or hard drive. Alpaca Merchant use cookies to:

• reduce the number of times you have to type in data;
• monitor the success of advertising, to target advertising and to qualify visitor usage; and
• measure responses to relevant customer surveys.

The cookies used on the Website do not collect your personal information.

You can disable cookies but if you do, you may not be able to use certain features on our site and you may need to enter your password more frequently.

Your Customer and Consumer Rights

You have the right to ask for a copy of all the information we hold about you (Alpaca Merchant will charge a small fee for this) and to correct any inaccuracies. To have your own copy of this information, please contact us.

Links

Our Website may at times contain links to other Websites in the form of recommended links and/or competition(s). Alpaca Merchant are not responsible for the content or the privacy policies of other Websites.